An International Bank and its Clients

An interview with Gerlach Jacobs, Head of Commercial Banking, ING Bank Turkey

What do you see as ING Bank’s primary responsibilities towards its clients?

Our primary concern is to offer a better client experience and to enable our clients stand one step ahead in their private and business lives.

We promise our clients to offer accurate information and the right options at the right time to help them evaluate their alternatives and take the best financial decisions today and in the future. Thinking forward at all times, we will keep on taking the steps that pave the way for progress.

ING Group’s experience in offering services to clients from various sectors in more than 40 countries offers an international network for our clients. Based on this experience we are offering solutions to our corporate and financial institution clients, who wish to expand their operations to the international arena or to invest abroad. We are also enabling them to handle relevant banking transactions under advantageous circumstances.

What are your current areas of growth?

We maintained our strong growth in 2014 in Corporate Banking. We financed the acquisition of United Biscuits by Yıldız Holding, which attracted worldwide attention. ING Turkey arranged separate cross-border lending facilities for a single leading Turkish manufacturer in Germany, Russia, Ukraine and Bulgaria respectively, and became the leading international bank for this client.

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