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Zuellig Pharma receives a very high volume of customer remittances at month end, which was causing accounts receivable (AR) reconciliation delays. Zuellig responded by implementing HSBC’s dynamic virtual accounts (VA) solution together with robotic process automation (RPA), which has enhanced throughput, customer satisfaction and the company’s working capital position.
The 2019-20 Journeys to Treasury Report suggests that that strong regulatory pressure and rising consumer demand are laying the foundations for the standardisation of real-time payments, a reality that treasurers must play an active role in preparing for.
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