Developing Team Culture for Client Success

Developing Team Culture for Client Success A Profile of Mark Grant, Managing Director, Head of Global Financial Institutions, Lloyds Banking Group by Helen Sanders, Editor Mark Grant is one of only a few executives today who has remained with the same bank, Lloyds Banking Group, throughout his career. Since joining the bank in 1978, he has developed […]

A View of 2010: Leveraging Relationships to Improve Financial Resilience and Customer Sevice

A View of 2010: Leveraging Relationships to Improve Financial Resilience and Customer Service by Mark Grant, Managing Director & Head of Global Financial Institutions, and Clare Francis, Managing Director of Sales & Derivatives Structuring, Lloyds Banking Group The recent financial crisis has changed the financial markets – and the players within them – dramatically and irreversibly. […]