Why Banks Should Pay Closer Attention to Customer Service

Good customer service is fundamental to the success of every bank/client relationship. Paolo Catena, Treasurer, iGuzzini illuminazione, speaks as he finds. Bankers, pay attention! The quality of customer service provided by banks to their corporate clients can make or break a relationship. When so much is at stake, it seems odd that some banks seem […]

A Leading Light of Treasury

Paolo Catena (iGuzzini illuminazione) talks to TMI about his approach to treasury, teamwork, technology, and transformation.