What does a truly connected treasury look like, and how can organisations build one? In this episode of Redefining Treasury, HSBC’s Amber Henderson-Smart and Peter Crawley explore how evolving client expectations are reshaping connectivity, from choosing the right banking channels to embedding services directly into ERP and TMS workflows.
Drawing on practical examples, they examine how real-time information can improve receivables, free up customer credit and support sales, and why robust connectivity is essential for AI-enabled treasury. The conversation also considers the controls needed as agent-to-agent interaction develops, alongside practical first steps for treasurers seeking better integration without a costly, wholesale transformation.
Listen now to hear how connected treasury can support better decisions.
Explore how HSBC can help you navigate, shape and act on the future of treasury.
Featured on this episode
- Eleanor Hill
- Editorial Consultant, Treasury Management International (TMI)
- Amber Henderson-Smart
- Global Head of Client Connectivity, Global Payments Solutions, HSBC
- Peter Crawley
- Global Head of Corporate Sales, Global Payments Solutions, HSBC
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