Citi Expands Global Electronic Bank Account Management Solution to 55 Countries

Published 

London, Barcelona – Citi’s Treasury and Trade Solutions has expanded its Electronic Bank Account Management (eBAM) service footprint to 55 countries, reinforcing Citi’s commitment to digitizing its capabilities and becoming the world’s leading digital bank. Citi eBAM is currently available across North America, Europe, Middle-East, Africa and the Asia Pacific regions. This expanded global footprint delivers increased risk management benefits to corporate treasurers and further establishes Citi as a pioneer in the eBAM marketplace.

Citi eBAM provides clients with the flexibility to manage their accounts around the world electronically. Since launching eBAM in 2009, Citi has focused on the importance of digital innovation and technology by continuously enhancing and expanding the service – which is available via CitiDirect BESM, Citi’s electronic banking platform – to bring new capabilities and features to its clients. 

“We are committed to providing a market-leading eBAM solution for our clients, and this is evidenced by our expanding country footprint, evolving product capabilities and commitment to offering digital services.  eBAM helps our clients meet their account management needs around the world, enabling them to bring efficiency and convenience to these processes.  This expansion adds to the uniqueness and global appeal of the product,” says Rajesh Mehta, Regional Head of Treasury and Trade Solutions, Europe, Middle East and Africa.

The Citi eBAM solution provides efficiency to clients by allowing them to electronically create and track requests for maintenance, account openings and signatory management of their Citi accounts. By making this information available digitally, eBAM reduces the amount of paper documentation and duplication of communications required to implement changes in addition to increasing efficiency, driving productivity and reducing operational risk. By connecting clients directly to Citi’s backend processes, eBAM enables self-service of the account administration process and drives productivity, bringing value and ease of use to clients. Clients can get complete visibility and information on their accounts and signatories at any time. In today’s environment of increased regulatory compliance, eBAM enhances the control environment for clients.

“The expansion of eBAM’s network to 55 countries is a significant step for Citi.  We have an unparalleled global network and are excited to continue evolving eBAM to deliver against the treasury needs of our clients,” added Rajesh Mehta. “This solution is convenient and easy-to-use for our clients, distinguishing it in the marketplace. eBAM is essential to our digital bank strategy.”

Citi strives to be at the forefront of the industry as a leader in technology innovation.  To continue meeting the needs of its clients, Citi plans to further enhance and innovate the Citi eBAM solution in line with its goal to be the world’s leading digital bank.

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