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Citibank Partners With AlipayHK to Launch Points Conversion Program


Hong Kong – Citibank and AlipayHK announced today the launch of a points conversion program enabled by Open API technology. Under the program, customers with an AlipayHK e-wallet can redeem AlipayHK Coupons with points earned through Citi credit card. 

Points conversion has never been more convenient or faster. By linking a designated Citi credit card to their AlipayHK account and authorising the Citi Points conversion program, customers can check the balance of Citi Points on the related page in the AlipayHK App and use such Citi Points instantly to redeem for AlipayHK Coupons in order to enjoy discounts. With AlipayHK covering a growing number of local partner merchants and bill payment services, Citi credit cardholders will find this Citi Points conversion program even more handy and rewarding.

Simply follow the steps below for Citi Points conversion:

  1. Login to the AlipayHK App and link a designated Citi credit card to your account1;
  2. Authorise the Citi Points conversion program and enter the mobile phone number registered with Citibank to obtain a one-time password for one-off identity verification;
  3. Select the number of AlipayHK Coupons to be redeemed;
  4. After redemption, you will receive a confirmation notice and can use the AlipayHK Coupons instantly.

The minimum aggregate value of AlipayHK Coupons that can be converted under each redemption is HK$100 and the maximum aggregate value of AlipayHK Coupons that can be converted by the same AlipayHK account per day is HK$1,000. The face value of each AlipayHK Coupon is either HK$50 or HK$20. It can be used at AlipayHK’s partner merchants’ physical stores, for AlipayHK’s bill payment and other services when customers make a single net spending at or exceeding HK$51 or HK$21 respectively with AlipayHK e-wallet.

Lawrence Li, Head of Cards and Unsecured Lending at Citibank Hong Kong, said, “Since Citibank became the first bank in Hong Kong to make available APIs for the developer community in 2017, we have been working with different business partners to build a comprehensive digital ecosystem that fits our customers’ daily lives. Through the application of Open API technology, we are pleased to partner with AlipayHK to enhance customer experiences in electronic payment and credit card points conversion, providing a flexible way to spend and pay in line with the preference of the local consumers.”

Ms. Jennifer Tan, Chief Executive Officer of Alipay Payment Services (HK) Limited (APSHK), said, “We are pleased to work with Citibank on API project to provide AlipayHK users with more diversified and personalised consumption means in order to enrich the one-stop lifestyle platform. In future, we will continue to explore other possibilities of Open API for users.”

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