Deutsche Bank goes live with innovative payment collection services through convenience stores in Indonesia


Deutsche Bank AG, Jakarta Branch today announced the launch of an innovative payment collection service for PT AEON Credit Service Indonesia (“AEON Credit”) through Indomaret, the largest convenience store network in Indonesia. AEON Credit will partner with Artajasa, the largest electronic payments platform in the country, to implement the service nationwide.

AEON Credit provides consumers with financing services through instalment schemes. These services can be provided for a variety of products – including electronics, mobile phones, furniture, home appliances and others – which consumers can purchase through partner retail merchants and chain stores. By leveraging Artajasa’s infrastructure for cash and ATM collection services, AEON Credit customers will enjoy greater convenience to pay monthly instalments at any Indomaret outlet located throughout the country. The cooperation with Artajasa will also provide AEON Credit with near real-time information about payments made by their customers, thereby further enhancing the collection process and improving accuracy of cash flow forecasting.

Kunardy Lie, Chief Country Officer – Indonesia at Deutsche Bank, said: “We are proud to be working with AEON Credit and Artajasa, which speaks to our level of engagement with local payment intermediaries, and to our ability to customise payment solutions for a wide range of sectors. For example, we’ve already received interest from companies in the insurance sector, to implement similar solutions for their clients’ premium payments.”

Shiro Ishida, President Director at PT AEON Credit Service Indonesia, said: “We are delighted to be working with a strong partner like Deutsche Bank. This payment collection solution will enable us to bring convenience to our customers. In line with AEON Group’s “Customers first” philosophy, AEON Credit will continue to strive for innovation in order to provide services tailored to its changing customers’ needs.”

Mr. Nawawi, Director at Artajasa, said: “As a pioneer in payment systems and a business partner for a wide range of industries, we are committed to the development of innovative solutions helping to improve the efficiency of payments in Indonesia. Through this partnership, we will be able to service a wider range of customers and strengthen our position within the payments industry. We are proud to be a part it and look forward to continuing to work with both Deutsche Bank and AEON Credit.”

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