Banks that provide improved customer experience through their treasury management systems realize increased revenues, deeper customer relationships, and improved operational efficiency
New York – Fundtech, a market leader in global transaction banking solutions, released a white paper titled “Getting it Right: Best Practices on how Banks can Enhance and Optimize End-to-End Customer Experience for Corporate Treasury.” It highlights the growing importance of customer experience for corporate treasurers, outlines benefits that can be realized by both the user and the banks providing the systems, discusses the value of effective customer segmentation strategies, and lists best practices that will enable banks to improve customer experience.
