Misys awarded “Premium Operating Practice” status for its SWIFTNet Service Bureau

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  • Highest accolade recognises Misys as a Service Bureau Premier.

Misys, the leading financial software company, has received the highest SWIFT Certification for its SWIFTNet Service Bureau, being recognised as a Premier Operating Practice.

Misys Global Managed Services (GMS) has been operating a SWIFT interface for many years, connecting its commercial customers to the world’s financial community. Recently, SWIFT has made it mandatory for all service bureau providers to comply with the Standard Operational Practice requirements by 31 December 2015. After a detailed inspection and audit, SWIFT categorises the providers under Minimal, Standard and Premier Operating Practice. Misys has achieved a Premier Operational Practice (POP) certification and has been given the designated label of “Service Bureau Premier”.

“Misys GMS has always prided itself for service availability, scalability and security and now it has been recognised as such by SWIFT after passing a very rigorous exam and onsite audit”, states Bob Chomut, Director GMS Product Management. “We place a great value on our SWIFT relationship and this Premier Certification is evidence of our highest quality, best-in-class service we provide to our customers addressing the major concerns of today – security, service availability and connectivity for the financial community.”

This certification ensures clients maximum uptime and service availability with a high-performance production data centre and back-up disaster recovery facility operating at the highest performance levels. Misys GMS conducts yearly disaster recover/business continuity tests and welcomes its customers to participate in these tests as well as the yearly standard upgrade tests.

Gilmore Bray, Director of Misys GMS, adds, “SWIFT POP Certification recognises the value that Misys places on maintaining the highest level of customer satisfaction within the SWIFT Service Bureau community. Our world-wide customer support staff is available 24×7, always ready to serve and support our services. This recognition and service extends our reputation as a world-class SaaS provider of services that include our Confirmation Matching and Regulatory Reporting Service for corporations, financial institutions and fund managers world-wide.”