National Australia Bank Expands Trade Finance Business with Misys


Misys supporting the acceleration of NAB’s trade finance business, underlining importance of trade services innovation for customers

Melbourne, Australia – National Australia Bank today announces it has invested in a new trade and supply chain finance processing platform and online banking offering from Misys. The solution will automate NAB’s trade processing across Australia, Asia and New Zealand (through its subsidiary BNZ) to improve service levels and extend new products to clients. This strategic investment in technology enables the bank to provide its customers with better service and grow its Asia Pacific trade finance business.

NAB completed the pan-Asian implementation of Misys TI Plus in Hong Kong, Singapore, China, India and Japan in December 2013 using the software company’s “model bank” implementation approach. The model bank blueprint provided a reference architecture for implementation that significantly reduced time to market. The bank has already increased transaction throughput across its Asian business by approximately 15%, resulting in improved customer satisfaction, and more value-added client services.

The new back-end platform has enabled the bank to reduce documentary trade processing times for clients and deliver greater consistency of service across countries and time zones. NAB can now handle significantly increased trade transaction volumes across its Asian branches, providing the backbone for realising new business opportunities and trade service delivery in the region.

TI Plus is used in unison with Misys Trade Portal, the online solution, which NAB is currently implementing for its Australian customers to support their international trade finance programmes.

“To ensure continued success in Asia and to support our domestic clients more effectively we needed greater collaboration, automation and operational consistency across our trade finance business,” said Mark Borton, Head, Product Management Asia, Global Transaction Banking at National Australia Bank. “The implementation approach allowed us to get up and running on the platform very quickly across our Asian business and is enabling NAB to have a standard operating model across the region and for the global business. We are constantly looking to improve the way we deliver new products and services to our clients. Misys gives us the flexibility to do this.”

NAB made a decision to move towards consolidation of its trade finance business onto a single platform globally back in 2012 and has been working across the region to make this a reality.

As Australia’s largest business bank, NAB has seen increasing demand for trade and supply chain finance services to support Australian businesses expanding their trading relationships with buyers and suppliers in developed and emerging Asian economies. According to a 2013 survey of NAB’s Small to Medium Enterprises (SME) customers, businesses wish to deal with Chinese importers and exporters the most, in particular those bringing in goods for sale in Australia.

“We are very pleased to see the positive impact our front-to-back trade and supply chain finance platform is having at NAB,” comments Chris Curtis, Regional Director – Asia, Misys. “We continue to be a strategic technology partner with NAB as it focuses on its core expertise in Transaction Banking. This is further proof that our solutions can support both the regional and global requirements of the leading banks in the industry. We look forward to supporting the bank further as it addresses demands for bank assistance in financial supply chain management and working capital optimisation.”

Most recent episodes

Keeping the Plates Spinning: the Art of Treasury Project Management

Sandra Shen (Actualize Consulting) joins TMI's Tom Alford to offer professional insight into what defines successful treasury project management.  Our guest provides expert guidance on how to assign roles and leadership during project planning stages, considers the importance of mitigation...


Audio TMI - ESG: Time to Decide

The pressure to comply with ESG initiatives is being felt by corporates like never before, with ESG-compliance a common concern among treasury departments. TMI talks to Lavinia Bauerochse (Deutsche Bank) about treasury’s ...


UK Autumn Statement Restores Confidence in Sterling

Welcome to the latest edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 7th...


Trade Finance Vision: J.P. Morgan and Cleareye Collaboration Plots Future Path

Eleanor Hill (TMI) is joined by Natasha Condon (J.P. Morgan Payments) to discuss the latest trends and innovations emerging from the trade finance arena. Natasha considers how treasurers can improve the efficiency of their working capital, and examines why it remains critical for banks and fintechs to...


Embedded Finance: A 101 Guide for Treasurers

Our latest TreasuryCast guest, Aman Narain (HSBC) sits down with TMI's Eleanor Hill to consider the ways in which treasury might be impacted by embedded finance. In this podcast, Aman explains the differences between embedded finance and BaaS, shares his hopes for the future in this space, and provides...


Audio TMI - A Modern, Agile, and Efficient Machine

UniCredit's Raphael Barisaac and Massimo Ortino explain how the fir...

What’s on the Horizon for Short-term Investments?

The treasury community has risen to the ongoing challenge of rising interest rates and inflation, with corporate cash serving as the sought-after safety net. Here, Daniel Farrell (Northern Trust Asset Management) and Karl Adams (ICD) consider how the latest MMF reform proposals affect short-term...


Transitioning a Corporate from LIBOR to CME Term SOFR

The loans market has predominantly moved to forward looking term rates, and both corporate borrowers and global lenders are increasingly turning to CME Term SOFR as the forward looking risk-free benchmarks to support their activities. Listen to this podcast, featuring Gavin Lee, Marco Bianchi (CME...


HSBC’s Sibos Spotlight – View from Sibos

TMI's Eleanor Hill invites Neil Atkinson, Nadine Lagarmitte, and Vinay Mendonca (HSBC) to discuss the critical treasury topics and conversations highlighted at this year's Sibos conference in Amsterdam. Amongst a wealth of market insights, our guests consider the most critical developments emerging from...