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Tigerair introduces customised multi-currency pricing online with RBS’s FXmicropayTM solution


Singapore – Tigerair, Singapore’s leading no-frills airline, has launched multi-currency pricing on their website, allowing its customers to pay for their flight tickets and other purchases in the currency of their choice. The currencies offered now include the Australian Dollar (AUD), British Pound (GBP), Euro (EUR), Hong Kong Dollar (HKD), Singapore Dollar (SGD) and the US Dollar (USD), with more to be introduced in the later part of the year.

This was implemented using The Royal Bank of Scotland’s (RBS) foreign exchange (FX) management solution, FXmicropayTM, which has been launched and integrated with Tigerair’s online booking system.

RBS’s FXmicropayTM is an innovative e-commerce pricing solution that supports over 130 currencies. The solution has the ability to handle up to 3,000 transactions per second, 24×7, and can be customised and seamlessly integrated according to the needs of the merchant. RBS’s FXmicropayTM is supported by the bank’s leading foreign exchange (FX) business and its sophisticated cash management products and services. To date, RBS has implemented FXmicropayTM for a variety of online merchants and e-commerce websites including travel-related retailers such as airlines and hotels.

Commented Saket Misra, RBS’s Head of International Banking for Singapore, “We are delighted to welcome Tigerair on board the RBS FXmicropayTM platform, as one of our key clients. With travel and hospitality in Asia set for potential long-term growth, we have had tremendous successes in implementing FXmicropayTM for various airlines in Asia, as well as other online merchants around the region.”

Added Gyan Harlalka, RBS’s Head of Corporate Sales, Asia Pacific, “We are proud to be a business partner to Tigerair, which continues to implement new initiatives to improve its customers’ online booking experience. A personalised pricing in the passenger’s currency of choice will help Tigerair deliver a seamless interaction for its passengers as travel plans are made.”

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