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Adopting a Strategy – Driven Approach to Credit & Collections


Key Points

  • Konica Minolta decided to transform its largely manual credit and collections processes by implementing a new technology solution
  • After a thorough selection process the company chose FIS’ GETPAID  solution, which offered flexibility to meet the particular needs of collection teams across the business
  • A project blueprint was followed by a test phase, user acceptance testing and finally ‘go live’
  • The author describes the satisfactory outcomes of the project and identifies important criteria for companies embarking on a similar implementation


Konica Minolta is known for the precision and quality of its technology, and this attention to detail is apparent throughout the group. One example of this was the recent project to transform the credit and collections function in Europe by implementing innovative software and best-in-class processes and controls to optimise cash and risk management, and provide the scalability and flexibility to support future growth. As a result, Konica Minolta was awarded the TMI Corporate Recognition Award 2016 for Credit & Collections.