Adopting a Strategy – Driven Approach to Credit & Collections

Key Points

• Konica Minolta decided to transform its largely manual credit and collections processes by implementing a new technology solution
• After a thorough selection process the company chose FIS’ GETPAID  solution, which offered flexibility to meet the particular needs of collection teams across the business
• A project blueprint was followed by a test phase, user acceptance testing and finally ‘go live’
• The author describes the satisfactory outcomes of the project and identifies important criteria for companies embarking on a similar implementation