by Salem Saeed Al Romaithi, Executive Director, Technical Affairs Sector, Abu Dhabi General Administration of Customs
Abu Dhabi Customs has a vital role to play in achieving the government’s objective to deliver world-class smart services and move forward on the journey towards smart transformation. To fulfil this aim, Abu Dhabi Customs embarked on a project to replace the legacy manual customs clearance process with an entirely electronic e-Clearance process based on the concept of a single window. This was a huge undertaking: in 2013 alone, Abu Dhabi Customs processed USD 36bn of non-oil based international trade, with 1.2 million customs declarations and customs revenue of USD 681m.
Abu Dhabi Customs