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Lufthansa’s Flight to Payments Quality

Lufthansa’s Flight to Payments Quality 

by Carlos Scheeren, Project Head Payment Factory, Group Finance, Deutsche Lufthansa AG

Key Points

  • In 2011 Lufthansa, which had a large number of bank accounts and a centralised payment processing function which was unable to meet the needs of the wider group, carried out a preliminary study into the feasibility of implementing a payment factory