People in Focus
Published  1 MIN READ

People in Focus

Brook Johnson

Head of EMEA Client Service & Implementation, J.P. Morgan

Johnson has been appointed Head of EMEA Client Service and Implementation (CS&I), joining the firm’s EMEA payments management team. He has 24 years’ financial services experience, most recently working with Silicon Valley Bank on its client experience team to develop and deliver their strategy for tech startups. His previous roles include European Head of Client Management, Head of Client Service and Director of Operational Risk at firms including HSBC, Lloyds Banking Group and Bank of America.

Brook Johnson
Head of EMEA Client Service & Implementation, J.P. Morgan

In his new position, which he took up on 1 August, Brook will be a key catalyst for the team as it expands its business across the EMEA region. He will be collaborating with sales, product, technology operations, and all business functional partners to enhance their overall client experience. 

Mark Evans

Global Head of Cross Border and Cross Currency Payments, HSBC

Mark Evans
Global Head of Cross Border and Cross Currency Payments, HSBC

HSBCJ.P. MorganCash ManagementCross-Border Payments

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