Country & Regional Focus
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Building Dedicated Capabilities for Institutional Clients in UAE and Beyond

by Padmanabha Mishra, Executive Vice President, Institutional Clients Group, Abu Dhabi Commercial Bank

As the influence of non-bank financial institutions (NBFIs) continues to grow, the need for these organisations, from insurance companies through to asset managers, private equity and commodity brokers, to access to sophisticated, integrated banking services, also continues to grow. In this interview, Padmanabha Misha, who is responsible for the NBFI business at Abu Dhabi Commercial Bank (ADCB), discusses how the bank supports both the regional and global banking needs of these organisations.

How has your previous experience working with large international banks contributed to this role?

Having worked at various banks in different locations in the past, I have developed a deep awareness of the diversity of cultures that exists across the banking community, both organisationally and in the countries in which they do business. Consequently, when I joined ADCB, creating and maintaining a creative, inclusive and transparent culture, both within the business and in the way that we engage with our clients, was a key priority.

Initially, I joined ADCB to head up our financial institutions business, which was effectively limited to correspondent banking at that time. However, one of the features that attracted me to ADCB was the exciting strategic development that was taking place, and it soon became clear that we had the opportunity and ability to transform our business in order to offer a comprehensive product range across investment banking, corporate banking, retail banking and asset management. Non-bank financial institutions (NBFIs) were a clear part of this strategy, so it was a privilege to take on responsibility for this key client segment.

How have you gone about developing the NBFI business?

Building a leading NBFI business at ADCB has included a number of key elements. One of the first things we did was to take a targeted approach to ensure that we were attracting and retaining the clients that we were best equipped to support. We therefore invested in strengthening these key relationships and enhancing the value both for our clients and the bank.