Corporates in Germany are facing similar problems to their counterparts across Europe, with liquidity and risk management becoming priorities, says Jens Mikolajczak, Head of Cash Management Corporates Germany in Global Transaction Banking at Deutsche Bank
How has the economic crisis affected corporate cash management in Germany?
The ongoing turmoil has led corporates across all industry sectors to rethink their cash management arrangements. Of course – and these issues are not unique to Germany – credit supply has become extremely pertinent as some banks are withdrawing from certain business areas and some have disappeared altogether.
With short term funding in the capital markets becoming difficult, corporates are looking to other methods of securing working capital.
So “back to basics” has been a key theme: many treasurers have refocused on their core role of maintaining day-to-day liquidity and ensuring that the company can continue to do business. However, this has also meant a renewed emphasis on squeezing efficiencies from the most basic processes by, for example, expediting collections and extending payment terms. A further repercussion has been that the treasurer’s role has become much more prominent in many organisations. These trends have resulted in the Boards of many corporates seeking advice and support from transaction banking practitioners.
Companies are also seeking closer relationships with their core bankers, with discussions intensifying. This enables banks such as Deutsche Bank to interact more closely with clients and structure solutions that meet specific needs and leverage the strengths of the bank.
In light of the changed economic landscape, which financial instruments are proving popular?
With short-term funding in the capital markets becoming difficult, corporates are looking to other methods of securing working capital. With the current adverse conditions bringing counterparty risk to the top of the agenda, corporates are now taking a much stronger interest in the financial health of their key trading partners. This has meant that instruments and techniques, such as supply chain finance, that enable corporates to share information and take an active interest in the funding needs of their buyers and suppliers, are growing in popularity.
In order to actively manage liquidity and reduce external borrowing, cash concentration, sweeping and pooling as well as intra-day account information are figuring highly. These techniques allow corporates to make the best of the cash they have available, maximising credit interest while reducing reliance on external borrowing wherever possible.
In the context of cash management, the phrase “flight to quality” is something we’ve been hearing a great deal. How has this impacted your work?
Indeed, this phrase is certainly in common currency at the moment and I feel it is reflected in corporate behaviour in several ways. Firstly, corporates are evaluating more closely the integrity and financial health of counterparties and banking partners. This has meant that many corporates have turned to those institutions – such as Deutsche Bank – that continue to maintain a strong brand and capital base.
Secondly, operational risk has become a greater concern. With liquidity being managed so tightly, failing systems could have a real, even catastrophic, effect on a corporate’s ability to continue trading. For this reason, it is paramount from a corporate’s perspective that their bankers maintain the availability and reliability of systems. At Deutsche Bank, for example, we have sustained our investment in core systems so we continue to post market-leading statistics in this area. [[[PAGE]]]

Aside from the credit crunch and subsequent downturn, what other factors are changing behaviour in corporate treasuries and transaction banks?
Regulatory developments – with SEPA and the PSD being the most important drivers – are presenting some real challenges for transaction banks across Europe. Establishing payments engines to deal with these new standards continues to require substantial internal investment in IT and systems, again an area which Deutsche Bank has prioritised. Despite the challenges presented by implementation, SEPA is certainly a positive development for the European payments markets and it continues to guide our cash management strategy in Germany, the rest of the Eurozone and beyond.
How have recent events affected Deutsche Bank’s strategy?
Several crucial themes continue to underlie Deutsche Bank’s approach to cash management. Firstly, constant innovation remains key, especially given how quickly circumstances are changing. 2008 saw the launch of several new products and solutions designed to help corporates seeking additional liquidity to optimise their situation in the current climate. Most notable among these were FX4Cash – our new service for repetitive cross-currency payments – and Deutsche Card Services (DeuCS), a merchant acquiring solution specialising in online transactions.
...corporates are evaluating more closely the integrity and financial health of counterparties and banking partners.
FX4Cash received a strong positive reaction from both corporates and financial institutions. With the continued growth of e-business and, in particular, the growing importance of cards as a payment instrument, card acquiring has begun to feature more prominently in many Requests for Proposal (RFPs), and the demand for DeuCS is expanding. The addition of this solution reinforced Deutsche Bank’s suite of solutions to support the receivables value chain, added state-of-the–art, value-added services to the card acquiring landscape, and plays a pivotal role in new technologies such as mobile payments.
In terms of broader strategy, we will continue to leverage the strengths of Deutsche Bank for the benefit of our customers, including a strong brand, solid capitalisation and a comprehensive on-the-ground network, and improve on those areas in line with client demand. For example, we have recently overhauled our on-boarding processes, reducing lead times for new clients and simplifying documentation. While this move had been planned for some time, it has become particularity important as corporates seek greater portability in their banking arrangements given the ongoing economic turmoil and the breakdown of the “mono-bank” funding model.
