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Enhancing Efficiency and Risk Management in Cash Collection

by Karolina Tarnawska, Treasury & Credit Risk Director, Grupa Žywiec

As a result of a largely cash-driven payments culture in Poland, Grupa Žywiec collects around half of its revenues in cash, with thousands of customers across Poland. As cash collection can often be expensive and subject to a variety of risks, it was very important for Grupa Žywiec that it had an efficient, cost-effective and risk averse means of collecting, posting and reconciling cash. This article outlines how the company embarked on this transformation and the outcomes it has achieved so far.